Customer Testimonials
steve mignone was very inconsiderate about his customers he told me to go "f*** off" because i was black and wouldnt let me test drive the car. he told me i would never be able too afford a bmw so he wouldnt let me touch it let alone get inside of it.
I don't normally do this, but these guys deserve this one! They had one Toyota Camry in stock. A 2022 with 25000 miles. I inquired about it through their website. A robot texter named Jessica hit me up immediately. I replied YES to the request to text. Then a sales guy named Tyler texted me. I told him I prefer to talk than text. He called me. This was Saturday afternoon around Noon. After some chit chat I decided I would like to take a look at it. I couldn't come out Saturday. Too much going on. He said they ... Read More DealerRater - Aug 31, 2026
Unfortunately, purchasing our new 2026 BMW X5 xDrive50e from BMW of Tampa has been an extremely disappointing experience.
On delivery day, I noticed the VIN on our paperwork was incorrect and questioned it. I was assured it was correct. It wasn't. The dealership had used the VIN for a completely different BMW we had previously considered rather than the vehicle we actually ordered. Our sales and finance paperwork had to be redone.
Then our BMW ID/ConnectedDrive would not activate, preventing us from using features including the phone-as-key functionality. We were told to wait 24–48 hours. After it still didn'... Read More DealerRater - Aug 11, 2026
Take your time, money and buying experience elsewhere. I just purchased my 3rd BMW within 3 years, and this will be last at BMW Tampa. You have two other options in the bay area, and I highly recommend shop there. Best bet is to try Bert Smith BMW in xx. Pete since it's a different ownership, or Ferman BMW.
The finance and the service departments are a mess. You'll get 3-4 different answers before you find out there is a new person to speak with. And for service: be very careful coming here. I've had numerous issues where ... Read More DealerRater - Jul 3, 2026
Michael Derby was very transparent with my X7 that was in for service and was diligent on getting it diagnosed. I don't live in Tampa but thats where the car broke down and Michael made me feel comfortable knowing its being handled. Thanks for the hard work and shout out to Luke who was the Master Tech who work on the car. Great work and service!
Very Slow on Responding , Wanted to buy a car and been more than a month they telling me we gonna get the title , Not a dealer to be Recommended
Pretty much every encounter I’ve had with this dealership was advantageous on their behalf or inconvenience online. From sales to inventory to dealing with the finance department to service has all been difficult, a hassle, and expensive. I would recommend you take your business to a different BMW dealership. It’s a nice car, just not sold by a well operating, convenient, or helpful dealership. To be clear, I would buy this car again. I just wouldn’t buy it from these people.
We purchased a pre-owned vehicle from BMW of Tampa on December 31 2025. First of all we had the absolute WORST experience with the management and finance staff. We spent hours of our time, with all the normal "car salesman run around nonsense"... I was ready to walk out!!! MY TIME is worth something!
In the process of signing the papers, we paid over 1000.00 for BMW of Tampa to register and tag our vehicle (we live in Texas and was told they could do it of us in a timely fashion) I am now driving around my car with an ... Read More DealerRater - Feb 13, 2026
I engaged early on a specific vehicle with Amanda, submitted a complete credit application, and provided all requested information promptly. Despite being responsive and first to initiate the process, my application was not handled with urgency, and the vehicle was sold to a walk-in customer while my approval was still pending.
This was not a policy misunderstanding — it was a failure to act quickly once a serious remote buyer was engaged. The delay resulted in a wasted credit inquiry and a lost opportunity, despite my timely involvement.
If you are not physically in the showroom, be aware that your deal ... Read More DealerRater - Dec 28, 2025
This BMW dealership has nothing but got downhill in service and sales. Its worst now than the first time I bought a car which was not that great. This time around they lacked response, refused to give me details on how they came up with low ball trade in offer, and had a bunch of Stupid add on fees to their sales sheets! I ended up ordering a 2026 BMW from a dealership in Pinellas! Bye Morgan Auto!
I’ve been a loyal BMW Tampa customer for years and have brought four different BMWs here for service. Unfortunately, my recent experience was extremely disappointing. My regular service advisor is no longer there, and the person I worked with this time was inattentive and not knowledgeable. I didn’t feel the level of professionalism or care I’ve come to expect from BMW. After 10 years of trusting this dealership with my vehicles, this visit is my last!
Complete waste of time talking with these guys. Was ready to buy a Cayenne and talked with one of the managers that even gave me his personal number. We agreed on a price and I was even interested in buying two new vehicles as well. Despite multiple daily calls and texts on my part attempting to close the deal I was given around then told they sold it to one of their partner dealerships. Even after the annoyance I was assured the manager of that dealership would contact me but 10 days later NOTHING!!! Complete and utter waste of time and ... Read More DealerRater - Oct 8, 2025
UPDATE 9/19/2025:
Kurt Dooley reached out, and everything has been resolved.
recently bought a used 2021 Audi with really low mileage from BMW of Tampa. I was told that the car was given a 100% inspection. But within a couple of days of purchase, I started smelling anti freeze. I first thought that it might be due to them recently adding fluids to the car. Two weeks later I’m still smelling anti freeze so I took the car to a local Audi dealership to check it out. I was told by the mechanic that the water pump has a leak and it ... Read More DealerRater - Sep 8, 2025
Horrible experience! I have tried twice to use their service department since it is the closest location. Both times I was treated poorly. I felt dismissed and was not given truthful information. I was asked to spend money on a brand new car that was not my responsibility. I did my own local research on the part needed and easily found dealerships in the area that had it in stock when I was blatantly told in person those locations did not have it and it was on back order! I found service elsewhere on the same day where I was ... Read More DealerRater - Jul 19, 2025
Run!!! Dont waste your time. These are investors not car people. By the way they treeat people and former customers the only thing that makes sense is that they need to lose money. Our salesman was nice but he was just a pawn depending on supposed management to get him prices, keys to vehicles etc.. We waited 20 minutes just for him to locate keys. They tell you one thing and then do completely the opposite. I will never step foot into this dealership again. Mrs Reeves was an upstanding member of the Tampa community. From the $2900 in extra fees they ... Read More DealerRater - Apr 16, 2025
Disappointing.. Recently bought a used CPO car from this dealership. Worked with them online and over the phone as they had a car that I was specifically looking for. BMW B7 , I have received the car and it is not as described at all. The team let a car that was supossedly recondition to BMW specification and by the salesman LIKE NEW ship out of the dealership with the following comments from the shipper. " Oil and dirt mark all over the car, 40 small paint chips just on front half of car, damage to the front bumper painted over, 40 + dimples ... Read More DealerRater - Apr 4, 2025
Everyone fights over you until the sale is done. Everyone is too busy to answer the phone or call back. We even left several emails with no acknowledgment. We have been driving around with an expired temp tag for weeks because no one will call back to transfer our tag. We keep getting the runaround for weeks. Unacceptable customer service! Update: immediately after posting this review I got an email asking for all of our info again… with zero follow up again!!! So 3 days later we are still waiting for someone to resolve this matter for us.
Bought a 2015 Cadillac ATS with only 51,000 miles on it from this dealership last year for just over $15K… 2 weeks after purchasing the vehicle, i moved across the country to Phoenix Arizona. Within 2 months of owning the vehicle, the entire air compressor for the AC went out. This cost me $1400 to repair… i contacted BMW of tampa and they offered zero assistance, they said “if i wanted to drive it back to florida, they MIGHT be able to do something. What a joke huh?
Ive now had the car for 10 months, and now as of today, either the AC Thermostat has ... Read More Google - Jun 12, 2024
Wow. So.
We were greeted in the parking lot by Becca. She took us inside and asked if we'd ever owned or driven a BMW before, regular stuff. We sit down in her office and she starts firing off questions about our names numbers and emails. No explanation. I interrupted her to say we're just looking to test drive an i4. She asked what we were currently driving, and my husband said he has a Lexus. Which she promptly points out is a "glorified Toyota, did we know that". Honestly, nothing I hate more than a ... Read More Google - Jun 8, 2024
There should be a message online when scheduling service that it’s a minimum 1.5 hours wait for a scheduled oil change. Seems excessively long. If I knew, I could have got someone to take me or chose a different dealer. Poor service and communication and the people working looked miserable.
Experience was good overall.
The best of the very best: Aksel Tan - Sales Agent Hayley Knighton - Service Advisor Ray Johnson - Finance Leader Thank you 🙏🙏
Bob Hovorka is the best in the business. He is honest, up front, and genuine. We need more people like Bob in the world. Thank you for all that you do!
After driving two and a half hours to get a vehicle there. I spent at least six hours in this location. And it wasn't even with my sales person It was with somebody in finance. Who was trying to convince me for a very long time about getting a warranty. And this man knew a thousand percent that I did not want it included in my loan nor my gap insurance That I was going to pay it up front Mind you, it was still on my buyer's order and when I asked him when I was there.... Read More Google - May 30, 2024
Hello, my name is Garrett Rogers. I am here to leave a review Going over my experience with the Bmw of Tampa. I was immediately greeted by the employees as soon as I drove in. I asked where I can park and I was easily guided to the customer parking. I don’t remember the first lady I talked to, but she helped me get with the salesman Steve. Steve is a salesman for the BMW of Tampa and is very excellent with helping me find a car. Steve is very easy-going, straightforward and professional and had no issues with ... Read More Google - May 24, 2024
Amazing customer service 5 stars! AAA rating
Grant was such a pleasure to work with and went above and beyond for my son and I that were in a huge time crunch ! He made everything go smoothly and we couldn’t be happier with our purchase ! Thanks Grant for all of your hard work to make the deal happen and quickly 😊😊
Great sales team, Cameron D. Very nice experience, I highly recommend.
Bullies.
Mike I was a great service advisor. Answered all my questions and was like 1/5 BMW dealers in the area to actually answer the phone.
Worse dealership ever dealt with
Started contacting Dave at dealership it took him 2 weeks to finally correspond after my wife called and talk to another sales man always said too busy finally i have to say am I buying the car for free or am I not a customer why can't I get an appt.
No answer to that question. Finally after pushing him to talk to us and at least show us the car on face time ( which he did not do inn2 weeks despite asking him multiple times ) he got offended and then he would not acknowledge ... Read More Google - May 11, 2024
Worked with Trey to help my boss get his new 2024 BMW X5. Trey was super helpful, honest, and transparent through the whole process and my Boss was very pleased with his car buying experience at the dealership when he came in to pick up his new ride. Thanks again!
Poor communication, Christian called me and texted me a couple of times however I was a bit busy. But the day I was ready to purchase the car, I returned his call and asked him for the out the door price he said “sure, I am walking to my desk right now, give me 2 min”. This was a week ago, he probably got lost on his way to his desk.
If shopping for a new car I recommend you stay clear of this dealership. The sales team is unreliable, unprofessional, lacks transparency and have sales tactics that are dubious to say the least. The finance team is not much different. Fees and costly guarantee options not reviewed or requested by me on signing of the loan appeared on the finance papers afterwards, which took multiple calls, 1 visit and threads of action in small claims court to have them agree to remove. I’m a long time BMW fan and a proud owner of an M3 purchased at this facility, but ... Read More Google - May 2, 2024
Sales person Kevin was very helpful and knowledgeable in showing me some vehicles, will definitely be back and purchasing my vehicle in the future with him
I have had my BMW X5 serviced at this dealer since 2016. When it was time to buy another car I looked elsewhere but eventually came here for the great service. My salesman, Ali Attiah, was a wonderful guide through the process, and helped me get my car and get out of there quick. Wonderful place.
Came in with my wife to test drive an M series and oh boy was that thing fun to drive. Really appreciate Kevin DaCruz for taking the time out of his day to let me get for a joy ride, might be back pretty soon to run some numbers and take it home. Thanks Kev ! You da man !!
Thank you for excellent service today!! Trey Amanda and Antonio were great.
Stay away not a good dealer! Unprofessional and Not honest.. Dont Recommend anyone.
Maybe I was extremely unlucky, but I did not have a good experience here. To begin with, we waited quite some time for someone to come talk to us (they just did after I tried to open a car an the alarm went off). Then, the salesman took us to his cubicle and there was only one chair, so he told me if I wanted to seat, I could grab a chair from another office (HI??? YOU grab the chair, I'm the customer). He made a couple of impolite comments about the country we are originally from, saying at ... Read More Google - Apr 23, 2024
Steve Mignone is an incredible sales person. He will find you the BMW you’re looking for. He is very kind and has excellent knowledge. I can’t recommend him enough!
Ive been a customer for almost two years next month and I’ll never choose a different dealership. I live in bradenton and sarasota bmw is the closest and i refuse to go there due to a bad experience i make the drive to come get my car serviced at tampa. Amanda is my service advisor and she is absolutely amazing if it wasn't for her i wouldn't call this place home for my car. Everytime my car gets towed in due to a flat she communicates with me about the process and makes it such a breeze. ... Read More Google - Mar 27, 2024
Worst service dealership ever, when I scheduled my appointment, i asked for a specific supervisor, and a loaner. when I get there it was someone else, trying to upsale, no loaner available, and has to audacity to tell me, your car is old, as it is 2017 car, we can't provide you with a loaner, if you don't like you can take your key and leave. When I asked to speak to a service manager for the second time, same answer, no service manager available, he will call you later.
Pulled up here due to a blown tire on a busy Monday without and appointment and they were kind enough to accommodate me in a prompt manner. Amanda R was the utmost professional, looking forward to continued business here at this location.
Poor experience. Met briefly with salesman and I specifically asked them not to do anything that would cause a hard inquiry on my credit, and they did it anyway.
Ever since they were sold the service has gone downhill. I went for an oil change and never got any video inspection and after seeing my car sit outside for over 10 minutes with no one calling me it was done I had to go back in and ask. Then gave this review on the link they sent and they never acknowledged my displeasure. I don't think I will use them again and will drive a little further yo another dealer to get the service I deserve.
We worked with Nichole Axley on the purchase of a used Porsche. She was extremely friendly, helpful and worked hard to get our questions answered. Everyone from Nichole and management to Carlos in finance was a pleasure to work with. Love the car and BMW of Tampa. It was a great experience and I’d consider them first when in the market for a new or used vehicle.
Glad others had a good experience, mine was not. I guess you can’t please everyone.
I purchase my M440i last week and it was an awesome experience. Chelsea was so patient, incredibly knowledgeable and really helped guide me into the car of my dreams and worked so hard to make it all come together. The entire team was amazing to work with. They even went above and beyond and after spending essentially the whole day with me, put a bow and a cute sign on the car when I picked up my keys. It was late and I’m sure they were ready to get home and they just went above and beyond. THANK ... Read More Google - Mar 15, 2024
I usually don't leave any reviews even if there is something but what happened with me as a customer is very bad. please beware before you submit any credit application because this dealer does not honor anything of what they said at all, very bad communication very poor service. please do yourself a favor and just beware that's all. Bad name to be a BMW dealer in Tampa
Purchased a new BMW X5 on March 1 from Roman Czachor at BMW of Tampa - my first time buying an import! Roman was extremely knowledgeable and helpful in searching for, locating and retrieving the vehicle I wanted to look at from a rear lot. It was a hike. The sales experience was relatively seamless and enjoyable. BMW Genius John Larsen spent well over an hour with me going over every detail of the car's technology. Have only driven it a few days, but very impressed with the X5 thus far. Ask for Roman and John if you're considering ... Read More Google - Mar 6, 2024
I have purchased many cars in my life, but this one was the worst. Charged me $480 over the internet price. Sold me a warranty that was $1,000.00 over a verbal quote. Manager or finance won't return call. Attempted to sell me a care care pack for $1900 to really add hidden cost to vehicle. I have waited 30 days for refund on warranty check for $5000. The warranty company said my name is not in their system. Will be notifying the State Attorney General Office.
Came in to check an oil leak underneath for a diagnostic fee. They come back with a video that the oil pan is leaking and quoted me $3,270. They said the oil pan needs to be resealed and is a labor extensive job. I went somewhere else and it turned out to be the two front balance shaft gaskets which was literally a 40 minute swap by the mobile mechanic. I paid $270. No leaks. I WANT MY DIAGNOSTIC FEE BACK!
I recently had the pleasure of working with Erick Martinez at BMW of Tampa, and the experience was exceptional. Their knowledge of the vehicles, friendly demeanor, and willingness to go the extra mile made the car-buying process enjoyable. They patiently addressed all my questions, ensuring I felt confident in my decision. I highly recommend Erick Martinez for anyone seeking a seamless and positive car-buying experience at BMW.
Would be awesome is someone in service or sales will pick up the phone to confirm a warranty Voice mail is not acceptable
I recently had the pleasure of working with Erick Martinez at BMW of Tampa, and the experience was exceptional. Their knowledge of the vehicles, friendly demeanor, and willingness to go the extra mile made the car-buying process enjoyable. They patiently addressed all my questions, ensuring I felt confident in my decision. I highly recommend Erick Martinez for anyone seeking a seamless and positive car-buying experience at BMW.
Amanda and Magic were great. Got the price down to where I needed, financing approved and car delivered same day.
I have purchased several vehicles here and have been a loyal customer for over 20 years. In the pass the service department has always done a great job at addressing my concerns. I currently have a 2020 X3 which I purchased from BMW of Tampa back in 2020. The vehicle now has 53,000 miles on it. The vehicle has been great except for a constant recurring issue with the front brakes vibrating. They have been fixed and replaced 5 times in a 3 year span. The rotors were refinished several times and even replaced. I just took it in again for the 6th time with the ... Read More Google - Feb 15, 2024
Ali Attia was amazing to work with. He found me the car I have been looking for and stuck with me until we made the deal work. Great service. Thank you Ali.
Ali Attia was amazing to work with. He helped me find the perfect BMW for me. Thank you Ali.
Nice people, specially Erick Martinez, it was a pleasure to have him as a car seller , he is nice and friendly..
Dave Ogbern in Finance was amazing back in July and every time he’s assisted us since then. Super helpful and friendly and goes above and beyond!!
They overcharge you and won't even notice
Had the pleasure of completing a sale with Jose. We special ordered an M3 Competition Xdrive. Jose was communicative and attentive. While, I'm positive all the sales staff at BMW of Tampa are excellent, I'd go out of my way to track down Jose when buying my next vehicle.
I want to take this opportunity to thanks Erick Martinez for the incredible experience on the purchase of my first BMW x1. My experience with Erick and the dealership was hands down the best, the process was extremely smooth and very professional. 100% recommended!!
Absolutely love BMW of Tampa! 2nd Car with them and thanks to Erick Martinez again for a wonderful experience!
I want to take this opportunity to thanks Erick Martinez for the incredible experience on the purchase of my first BMW x1. My experience with Erick and the dealership was hands down the best, the process was extremely smooth and very professional. 100% recommended!!
The process was extremely smooth and haggle-free. The car was ordered in Aug 2023 and took a few months to be built and shipped, but Ray Johnson kept us in the loop from beginning to end even after transitioning to a new position. Ray entrusted our care into the great hands of Aleko Pouzbouris who assisted us at the end with closing the deal when the car finally got here (Jan 2024). Many thanks to them and their wonderful Manager, Majed!! Keep up the great work!
BEWARE. If you want to get ripped off make sure you come here. Sales advisor by the name of Roman tried to sell me a car at more than double what another bmw dealer quoted. I tried still to give him the business but it was all games. They waste your time.
Just left this dealership after walking around for 15 minutes without anyone acknowledging us! Several sales people in one office chatting, three on the sales floor on their cell phones texting. We are actual serious buyers, but if this is how this Bmw dealership treats their potential customers, we are not impressed! Do better!
I want to take this opportunity to thank from the bottom of my heart for the incredible experience on purchase of a gorgeous 2024-BMW X4. I would like to thank all the people involved in this exciting time for me and for my boys. Thank you Aksel, Ilker, Chase, and Julian. You are amazing!
You win BMW of Tampa! I have tried to contact someone from the finance department for 5 straight days and I just get passed from department to department. No one at your facility even knows how to reach you, one employee stated it’s a known issue. Guess I have to take my chances without a warranty. Terrible place!
The Sales Rep’s text slogan was "we strive to provide the best deals". But their lease offer was $865 per month vs another dealer $626 per month for exact same X3 model.
Shame that a family owned business sold to a corporation that doesn’t care of customer service and being attentive to their customers.
I have owned BMW's since 1985....and I keep my cars at least 7 to 12 years.... and I could pay cash for a new one but prefer the older models. I have to say when I took my older car to this dealership I was greeted with great customer service but when it came to the repairs I found their prices to be a bit outrageous! When I complained about the estimated that I was given my service advisor cut the price! It seems to me that they don't really care about the long time bmw owners.
This dealership gives dealerships a good name. Erick Martinez, our sales advisor, and Andre, the manager, are as straighforward and pleasant to work with as they come. They made the process as smooth as possible for us, no baloney. If you’re in the market for a car, I’d start and end with them. Such a great experience on a certified pre-owned purchase. A couple hour investment and we walked away with a car and a new family member in Erik! He’s the guy to see. Great experience.
I had an appointment for 2:30PM and it was 3:30PM and waiting and they didn't even come to me to excuse me, being a loyal customer since I bought my car, I changed the oil and filter. I won't come back again. It must be because my BMW is from 2002.
A big thank you to Chelsea for my new ZL1 1LE. She was exceedingly patient and professional. Always available for questions and went out of her way to get me the best deal. Management was excellent as well and did a great job accommodating my request. Very professional in her communication! Thank you Chelsea.
I just bought a pre-owned vehicle here, and Erick Martinez was such a pleasure to work with! Friendly and incredibly personable, he made sure the process went as smooth as possible and was extremely transparent every step of the way. Next time I need a vehicle I’ll be sure to come back just for his service!
The customer service and experience was outstanding, cannot say enough good things. I bought a car out of state and it was the most seamless process thanks to Ethan Brown. I highly recommend buying your next vehicle here - u won’t be disappointed! 🤩
Do not do business with BMW of Tampa. Their sales people are shady and business manager/business practices are also. They add oodles and oodles of extra fees on to their sales after the fact and don't take accountability for it. They also don't know their products they sell. Go somewhere else-you can do better.
Wasted 6 hrs of my Day said I was approved and ready to go. We drove 2 hrs waited on financing manager for another 2 to then say sorry we made a mistake. Place is a scam
Always happy with their service.
Hands down prob the best buying expierence I’ve ever had. I’ve been in the market recently for a new car and as we all know that is already not always stress free. My sales advisor, Trey Everett, made it that way though! I knew exactly what car I was looking at and he had it ready for me to test drive within minutes of arriving. We sat down to talk numbers, he took time to be thurough and explain each item. Even helped me understand the programs they offer as far as BMW advantage. Normally I would just ... Read More Google - Jan 9, 2024
Was interested in a mercedes gle 53 coupe. Talked to sales person, worked deal with trading my car and agreeing to proce of new vehicle. Altough i was already pre-approvaled for loan , manager asked i do lending through one of there lenders for better trade on my vehicle. Agreed to all and signed paperwork agreement nxt day was told car was sold. Poor manager
Trey the supposed “senior sales manager” has absolutely horrible communication. I was supposed to go in Saturday at 4 PM and when I called on my way there asking if they matched appraisals he told me that the car sold not even letting me know that someone was looking at the car let alone interested in buying the car. He knew I was two hours away from Tampa so I called the first on Monday because the car was still online and the lady tells me the car has not been sold yet not only did the guy not contact me ... Read More Google - Jan 2, 2024
My mama taught me if you have nothing nice to say, say nothing at all. Let’s just say be VERYYYYYY weary of this place. THEY ARE LIKE 🦈 Ask a LOT of ??? And fight for what you want. Do NOT get caught up in buying $1980 of warranty that doesn’t cost that! Maybe they have a car you like. So make sure you do your research and *****if you are a woman***** DO NOT GO ALONE! They do business in a shady way and I don’t like that. Go to BMW @ Wesley Chapel and ask for Chantz & Tomas. ... Read More Google - Jan 2, 2024
This was our 3rd visit to different BMW dealerships and by far the best! Our salesman Kevin Dacruz was very friendly and helpful, while our BMW genius Julian Perez was amazing with his knowledge and ability to explain things so we easily understood! Highly recommend this dealership!
Erick and Tansel were both as transparent as one could hope for. 3rd vehicle purchased from them in past 6 months and feel like it will not be last
Stephanie was a pleasure to work with and kept me informed through the entire process. She and the entire team get 10 STARS!
Ilker and the Entire Team at Tampa BMW were awesome. I just retired after 45 years in the car business and purchased my wife a new X7 i40 she loves the car. The entire purchase process was very easy with no pressure and the Price was awesome as well. But most importantly everyone was just as friendly and supportive after the sale. I Highly recommend the entire BMW Tampa organization without hesitation. Thank you Ilker, Tampa BMW Sincerely Wayne Hammond
Ilker and the entire team at Tampa BMW were awesome and I would highly recommend them to anyone.
Had so many unethical car encounters in NJ and NY that I was forced South to make a clean, free and easy purchase. I was able to FaceTime with the sales rep to study the vehicle from afar as if I was there. This dealership represents what dealers should be about. Flying down for the purchase of the M4 was worth every minute and was exactly what was discussed and reviewed over the phone. Highly recommend to anyone near or far.
They cheat people. They offer a price and change it as per their own convenience, especially the sales manager. He will fool you.BEWARE.
Very poor customer service was stereo typed soon as I came inn took my son to go purchase a car the salesman was very sarcastic and unprofessional we came inn looking for a specific car wanted to look at car he would not leave the keys told my son all of us can't go on test drive and I immediately asked for manager no one came we left I will not spend .y cash money where I'm treated like trash no thank you
Called the parts department to get a serpentine belt and ac belt and they told me they couldn’t tell me due to liability reasons…… then why do you have a parts department BMW? If it isn’t to get customers the correct part.