Customer Testimonials
My experience with Mr Keith Roberts was phenomenal. He was very knowledgeable, professional and courteous. He was very patient as well, hanging out with us way after the doors closed. He “made it happen”, and understood what I was looking for. I couldn’t be happier with our purchase. A beautiful blue X3 30i making my wife happy with the extra room for our family and I with the performance and handling. The man is truly an officer and a gentleman. Dave in finance and Nicole our BMW Genius we’re awesome as well. First class all the way. Thanks ...
Great dealership, friendly staff and competitive prices. Happy with my new car!
I recently bought a new BMW X5 at BMW of Tampa. It was the most efficient and most comfortable sales process I have ever experienced when buying a new car…….so much so that I no longer dread the process. Amanda Shorey, her sales manager Majed, and the finance manager Chase Dziloski all worked together to ensure I got the car I wanted at the price I wanted to pay. They took me on as many test drives as I asked for, answered a multitude of questions, and did everything required to put me in the car before I left ...
My salesman Eric Martinez was very knowledgeable and took his time to explain ever uncertainty I had. He did an amazing job and sure I was comfortable every step of the way. He exceeded all expectations as I purchased a 2023 X5
Raheem at Morgan’s Fowler location is a jewel. He not only provides a lot of information and expertise as our Service Advisor, but he is also respectful and admired by his clients.
The car buying experience can be tedious and frustratingly long; the entire group at BMW Tampa are beyond amazing and made this process enjoyable! Ray Johnson is a terrific salesman, he is not pushy and very informative and friendly. His attention to my wants and desire to answer any/all of my questions was top tier! From the video on the vehicle to the test drive, Ray went above and beyond during the entire process. The finance process was seamless and Carlos was very pleasant to deal with. Then upon delivery, Cameron was patient and very thorough on walking me ...
Solid Customer service, willingness to be flexible, great attitude/disposition. They were prompt, efficient and thorough.
Thank you BMW of Tampa! Very pleased with the care and customer service I received from Alejandro and all the dealer's departments. I was well taken care of, and all of requested and services were met.
Iker Burnaka the sales advisor went above and beyond in addressing all our concerns and needs that we are looking for. He made sure that the whole process of my purchase goes smooth and easy. Love working with him and definitely will be working with him in the future. Carlos the financing manager and Majed the sales manager were also awesome.
I found a 2015 Mustang online and sent an email request to check availability. Chelsea sent me a video message within 15 minutes. This wasn't a generic video as she used my full name. I went to the dealership two days later and she greeted me on time. I drove the car and it was as advertised. We sat down and had a very transparent conversation about their processes and I also told her what I expected. The general sales manager wrote up the deal and we agreed on an out the door price very quickly. I understand all businesses need ...
My last 4 BMW’s have been from this dealer and I would never go anywhere else. I have worked with Erick Martinez to obtain all of my vehicles and I consider him family after such a long relationship. He has always had my vision as his first priority, and takes endless time to make sure that I get the exact vehicle that I want, and with care. He is accessible and most importantly, honest. I have never worked with someone as diligent and knowledgeable before coming to BMW of Tampa. I would never go anywhere else, because of the relationships ...
Ali was amazing! Thank you. I will surely pass on my experience to others!!! Thank you for everything 😊
My girlfriend wanted me to get a BMW, glad I did.
I would like to thank Ilker Burnukara at BMW of Tampa. I just bought a BMW X3. The overall experience was pleasant, and professional. Ilker is very professional, honest, and knowledgeable. He helped me from I get into the dealer until leaving. Thank you
Life hit me, and I needed a car ASAP. I went to BMW of Tampa and was immediately greeted by Mr. Erick Martinez. The experience from start to finish was the most enjoyable experience and that is usually never the case when buying a car. He answered all my questions and did the extra mile. As a female walking into a car dealership, you already have high anxiety from the hassle you know you are about to endure. However, it was never like that here. I am so happy I went to BMW of Tampa and met Erick. I will ...
Life hit me, and I needed a car ASAP. I went to BMW of Tampa and was immediately greeted by Mr. Erick Martinez. The experience from start to finish was the most enjoyable experience and that is usually never the case when buying a car. He answered all my questions and did the extra mile. As a female walking into a car dealership, you already have high anxiety from the hassle you know you are about to endure. However, it was never like that here. I am so happy I went to BMW of Tampa and met Erick. I will ...
Bought CPO 2021 bmw 330i. They stand behind their vehicles. A+. Go see Scott @ pre owned!
Erick Martinez was positively amazing!! My wife and I went to BMW to Purchase a vehicle. My wife's grandma is very important to us and we decided to bring her with us to share the experience as well as get her opinion. Erick Martinez not only has the perfect first name lol, He is also amazing at his job!! Erick took care of us and treated grandma like a queen. He was courteous, knowledgeable, helpful, funny, and more. Erick helped us find the perfect vehicle for my wife, which was the X4. Truly recommend Erick to anyone looking to ...
Super clean and efficient service center with friendly & competent staff. We bought our X5 out of state and ended up here when it unexpectedly needed service. Really impressed with our experience with Kyle so far, and looking forward to having this as our local BMW moving forward. (We live in St. Pete and decided to come to Tampa solely based on the receptionist alone!) All around great experience.
Great dealership experience, excellent communication, highly recommended. Justino provided personalized service and helped on every step in the process.
I cannot say enough great things about the customer service at BMW of Tampa! I had an appointment with Amanda and she was absolutely wonderful from start to finish. I came in expecting to just look, and walked out with a car…so definitely great sales skills on her behalf! Chase in finance was also wonderful. Usually one doesn’t look forward to that part of the deal, but he made it fun! I would most definitely recommend this dealership…and have done so already! Thank you for making my experience great!
On Dec 22 I purchased a used 2020 mustang from the pre owned store. Alan Vaughn the general sales manager there was awesome!.. Greg was my sales associate he did a great job. I'm from out of state so doing the purchase was very confusing to me to say the least. I got frustrated at times, but Alan assured me they were on top of everything. Then when they figured out I could register it in Florida as I have become a resident, Alan got everything done timely. He communicated the process got him all the documents he needed for my ...
We went to FIVE BMW dealerships in ONE DAY. This dealership was the last one we visited, but let me save you the trouble: GO HERE FIRST… and only go here. They have the largest inventory in the Tampa area. If options are everything to you, go here. The reason inventory is so important is because without a good inventory selection, you end up with someone trying to sell you something you do not want. For a first class experience where the customer is treated with respect and honor: Go here. Specifically: Ask for Karim in sales & Ana in ...
I recently had the pleasure of buying a car from BMW of Tampa . I couldn't be happier with my experience. Ray from sales was extremely knowledgeable and helpful in finding the perfect car for me. He was quick to answer all of my questions and made the buying process a breeze. Anna in finance was also great, she made sure everything was done in a timely manner and was very nice throughout the process. I highly recommend BMW of Tampa and specifically Ray and Anna for anyone in the market for a new car. They were truly a pleasure ...
Ilker Burnukara is an excellent salesperson. His knowledge of his product, his understanding of all the features (pros and cons), his happy and enthusiastic approach make the stressful process of purchasing a car very easy. I appreciate his honesty throughout the process, his availability during late hours to accommodate to our schedule, and his overall level of service. My wife and I very happy.
I want to think my salesman (Roman Czachor) for helping me purchase the 2018 Jeep Grand Cherokee on last week. The Jeep was just as advertised. What nice Jeep they had onsite, where I was able to test drive it and purchase. The finance manager worked with us also on getting the best added warranty and added options. Thanks Roman for the experience with you guys.
Trey Everett was one of the best client advisors we have ever met. Very knowledgeable, shared relevant information as we were learning about and comparing models and an all-round professional. Thank you.
BIG shout out to Erik, Chase and Majed for making my purchase such a pleasant experience!! I would definitely recommend BMW of Tampa for outstanding salesmanship and service! Thank you…Candace
A BIG shout out to Erik, Chase and Majed for making my purchase such a pleasant experience!! I would definitely recommend BMW of Tampa for outstanding salesmanship and service! Thank you…Candace
Erick was awesome!! Everyone there were polite, professional and really on their game. We couldn't haver more pleased with the way things ran so smoothly.
Eric from Sales and Anna from Finance are very good on what they are doing, and they made the process easy for us to get my 2023 X1.
Eric was very friendly and knowledgeable, Anna from Finance also very good at what she is doing and helped me to get the process very quick. Looking fwd. to see you again with another new car.
I purchased my BMW X1 2023 from here. The experience was pleasant, and professional. Erick Martinez was my salesman. This is my 3rd purchase with Erick! He is courteous, prompt, professional, and very honest. I was relieved to know that I was getting everything that was agreed, and discussed on my special order. There was no complications or hassle throughout the entire process.If you need a BMW - Erick is the person. All the Staff are incredible, especially Ana one of the finance managers! Five Stars for each one of you at BMW Tampa.
Kevin my service advisor was absolutely incredible! Extremely helpful and professional throughout this entire stressful process he made sure to communicate with me! Highly recommend this dealer thanks Kevin!
I moved a year ago to Riverview from Weston FL where I always used Lauderdale BMW of Pembroke Pines to service both of my 320 BMW vehicles. After reading reviews and viewing location for BMW of Tampa, I couldn't expect anything but high quality service from this location. The place is pleasant as well as all the people that works at the location. Needless to say meeting my advisor for the first time Amanda Runyan was outstanding. Very efficient, professional and she provided a quick service assistance for my vehicle on a last minute appointment on a Saturday. Amanda followed ...
Erick Martinez was very knowledgeable and informative. It was a pleasure to meet with him and we would welcome doing business with him in the future.
Erick was very knowledgeable and informative. It was a pleasure to meet with him and we would welcome doing business with him in the future.
Jose Gomez III , my salesman, was the main reason I purchased a 2023 530i. It was probably the easiest car transaction I’ve ever made as Jose was super laid-back with no pressure tactics and was very informative on the vehicle. Jose assisted in getting a great deal and even delivered the car to my home.We will continue to stay with the BMW brand and will be purchasing in the future from BMW of Tampa. John P Cardella, M.D.
Eric Martinez made my purchase quick and easy. I appreciate him taking good care of everything!
Eric Martinez took great care of us during our purchase. I highly recommend him for your next car!
Scott, my sales rep, was very professional and pleasant to work with. Great experience. Highly recommend this dealership.
My wife and I had a very enjoyable experience at BMW of Tampa. Jose Gomez was extremely professional and easy to work with. The customer experience and the vehicle we purchased both stood out to us as exceptional in our car buying experience.
Chelsea Burke did a great job for us in the purchase of our new BMW
Chelsea B and team were so amazing. We visited every BMW dealership as well as others to find the perfect X5. Chelsea was knowledgeable on the vehicle. She walked us through each step of the process and was so accommodating to our needs. I would highly recommend!
Great experience with sales person Erick Martinez really knowledgeable about BMW!Great personality!willingness to work with you in obtaining a vehicle!
One of the Best car buying experiences I've ever had. Traveled 4 hrs just because how well j was treated by phone before even stepping foot inside the dealership. Was treated like family the entire time. Steven our sales person was professional and handled the entire transaction. He made it such an easy experience to trade in our vehicle and upgrade to a different one. Was in and out in a couple hours. No high pressure sales tactics etc.. Would highly recommend Steve and BMW of Tampa to all my friends and family.
Purchased a BMW I4 and I love the car also Erick was my sales rep and he is the best and his communication was great.
The Staff is Great, making the overall experience a great one! Highly recommend if you’re in the market to purchase a BMW!!
Erick Martinez was the best salesman. He was amazing, knowledgeable, personable and professional. He provided a fabulous car shopping experience.
Excellent service. Erick Martinez could not have been accommodating. My car was ready for me when I got to the dealership and the whole process took less than an hour. Would buy from BMW of Tampaand Erick again.
As a first time BMW purchaser, Amazing! By far one of the smoothest car buying experiences I’ve ever had. Steve Mignone and Tansel Erten are top notch.
I moved from New York last year and bought car from another BMW dealer in Tampa but unfortunately I found them very unprofessional and decided not to give them my future Bussiness . I had used Rallye Bmw in Long Island and west Herr in Rochester NY.for last 30 years. Both of them were greatsBMW Dealers.And fortunately I found Tampa BMW. I gave my car for first service to them my advisor wasJacob Engstrom.He is very professional polite and knowledgeable.The staff in wait area was nice and courteous. I found Tampa BMW for my future cars. Ashna Walia
We had a wonderful buying experience here. Erick was warm, welcoming and extremely helpful. He made sure to go through all the features of the car before we drove it away. Financing was easy. We shopped more than a dozen dealers and no one provided the customer service we found at BMW of Tampa.
Buying a car was such a pleasure from Erick Martinez at BMW of Tampa. He was amazing and very knowledgeable regarding my car. He clearly answers every question and is totally professional. Highly recommended!
I must say this was certainly my best car purchasing experience. Erick Martines made great efforts to make us feel welcome and comfortable at showroom.
Friendly, efficient. Some confusion/understanding initially with one item onsalescontract.....Tax Savings. LOVE my car!
Flawless service! Erick Martines handled all my requests and everything was ready when i got there!
Never have I ever thought I’d say I actually enjoyed car shopping at a dealer! Justino was there to help us decide what was best for us. I’d give 10 stars if I could!
Erick Martinez and Chase were great!! My Bestfriend and I both got X1s 🙂
I have leased 4 BMW’s and purchased 1 from Erick Martinez. He has always been a pleasure to work with, he doesn’t pressure you , he is honest and goes way beyond making the process pleasurable. He kind and friendly and never pushy. He is very professional and extremely knowledgeable. He is not only our salesman, he is our friend that has become our family. I strongly recommend Erick Martinez for future purchases of BMW. Thank you so much Erick for all you’ve done for our family.
Above and beyond superior service provided by Erick Martinez. Additionally, the service department is top tier.
Got a X5 for the family and had a fanatic experience with Ray Johnson our salesman, he made sure we drove every car we were interested in, the whole process was great. This is the first BMW for the family as Audi is our go to brand but I can't be mad at this experience.
Erick Martinez is one of the most professional people I have ever had the pleasure to me and work with. His attention to detail and sincere desire to help you have the best experience possible is impressive - he understands how to delight his customers! I feel like I made a new friend as well. Thank you very much Erick.
Steve my sales associate was AMAZING!!!!! Chase, the financial guru, took it over the finish line. The entire team made my buying experience a pleasure. It is rare I say that about purchasing a vehicle. GREAT JOB. PS, Steve does have a nicer hair style than Chase, lol. Thanks again everyone!!!!!!
The first day I went I had a distasteful encounter with a salesman but after that everything was amazing. I got my car with the salesman Ilker Burnukara. He was amazing. Tell him whatever you need if it isn't out of bounds and he'll do his best to get it for you. I went through no hiccups after that first day. Speaking to Mr. Ilker and then to the manager and then getting my finances taken care of was great. The person helping me to take care of my finances wasn't pushy at all. I appreciated that. ...
Superior service by Erick Martinez. He is extremely knowledgeable and professional. He did not rushed our process when having to build our X5. We have bought 4 other cars with Erick and his transactions are always seamless and stress free. I strongly recommend Erick Martinez to anyone interested in purchasing a BMW. He will treat you like family. I also have to mention Anna from finance. She is amazing!!! So patient, professional, and knowledgeable. We loved working with her and Erik. They both make an amazing team!!
Superior service by Erick Martinez. He is extremely knowledgeable and professional. He did not rushed our process when having to build our X5. We have bought 4 other cars with Erick and his transactions are always seamless and stress free. I strongly recommend Erick Martinez to anyone interested in purchasing a BMW. He will treat you like family. I also have to mention Anna from finance. She is amazing!!! So patient, professional, and knowledgeable. We loved working with her and Erik. They both make an amazing team!!
I am updating my review, I want to thank Alan sales office manager and also Scott my sales person in resolving an issue, all was well taken care of in a timely matter. I will recommend this dealership as a good place to purchase your next vehicle. Hopefully I can give 5 stars very soon.
Eric helped find me allocation to build my dream m40i. Love the car! Thank you brotha!
Erick Martinez at BMW of Tampa is an exceptional client advisor. He was more concerned of what vehicle made me happy than making a sale which says a lot about him as a sales advisor and a plus for me. He was very informative and knowledgeable of the different types of vehicles I was inquiring about. I did not feel rushed or forced into buying anything at any time. With his phenomenal service I was happy to purchase a 2023 X4 BMW. I am extremely excited about my purchase today and wouldn’t change anything. Thank you so much Erick for ...
Justino is amazing! He helped me find my dream car after looking day after day!
I am pleased to say that I just got myself an amazing car and I couldn’t say a big enough thank you to Ilker Burnukara!! He worked so hard to get me the best deal and made the process more pleasurable! I would recommend his services to all my friends.
Justino and Andre were very professional to deal with, responded to our questions quickly, took care of all the paperwork via 2 day priority mail and all of our out-of-state registration so all I had to do was have my car delivered to my state. It was all detailed with a big red bow waiting for me to pick it up before we had it delivered! Nice touch!
Absolutely wonderful experience with BMW of Tampa, and especially with Steve Mignone, he was easy to work with, communicative and provide a level of service I did not think was possible from a car dealership. Pleasant, efficient, dedicated, knowledgeable and fun to talk to. I will most certainly be using this dealership for years to come.
(Translated by Google) Perfect place!!! (Original) Отличное место!!!
Excellent service and communication. Steve Mignone was my salesman and was amazing from start to finish. I couldn’t have hand picked a better person to have help me find my BMW. Chase was also an incredible person to work with in finance and he was able to find me a much better rate than what I was originally expecting. I truly appreciate both of these men for helping me purchase my car. When it is time for another BMW I will only want to work with Steve and Chase. Thanks guys!
Eric Martinez was awesome. He helped me build My BMW X3. He was a pleasure to work with. Thank you Eric for everything. I love my new car!
Erick Martinez is extremely knowledgeable, professional and patient. He took his time helping me build and order my i4. Erick made the transaction seamless and stress free. I would highly recommend Erick Martinez to anyone interested in purchasing a BMW. Thanks Erick!
Chelsea and these Guys are Amazing! They made my spur of moment car buying experience smooth and easy from start to finish! The sales managers Stu/Alan were FANTASTIC! They sealed the deal making me smile again. My salesperson, Luis provided great customer service. Last but not least, Hector/Carlos for handling the financials. Awesome Team! I'd definitely do business with them again. Thanks Guys
Wonderful buying experience made possible by upper management's sincere willingness to make every customer happy. Live 2 1/2 hours away and leaned on transparency, pictures, videos, etc. to ensure the vehicle was as described online (it was even better than shown/hoped for.) Entire process took less than 20 minutes and all the requested information was ready when I arrived (service records, car fax, manuals, window stickers, etc.) Paperwork was pre-populated and I wasn't even up-sold any products, services, insurances, or warranties I didn't have an interest in. Hands down, best buying experience I've had (and I've bought ...
BMW of Tampa met all of our needs and found us the perfect vehicle. Thank you!
The best BMW dealership and service department in the area. Erick Martinez was very professional and helpful with my lease buyout process. I recommend Erick for anyone wanting to purchase or lease a vehicle.
Great place to buy a vehicle, Erick Martinez is a great salesman, he has great knowledge and good customer service
Justin is an amazing salesman. He took time to sell me the vehicle and was extremely professional.
I used to work for Ford and have I've only purchased vehicles through Ford dealereships because of the "relationship", until now. I can honestly say that our salesman, Trey Everett, provided us with the BEST car buying experience we've ever had and is by far the best sales person i've ever had the pleasure of working with; very knowledgeable, listened our wants, needs and budget and worked to get us exactly what we wanted. THANK YOU TREY!!
Buying a vehicle can be a stressful, annoying process and imagine buying online. However, Eric made the process enjoyable. I can’t imagine I bought my dream car without setting foot in the dealership. Eric showed me the car via FaceTime, went over the features, worked with me in the finance ( of course with Anna). Even shipped my car using road/transport company. This is a perfect example of going above and beyond. A perfect 10 point for Eric - reliable, honest, polite, knowledgeable, courteous. After the car arrived, i had a minor issue in the car which was not covered ...
Stuwart W and Scott A are the most candid and experienced sales staff I could ever ask for. My buying experience with them are second to none. I have purchased 5 units from them and they truly take care of there guest…. These two gentlemen have made BMW the ultimate driving machine……..
Justino and Majet were awesome. Great experience. Very professional and at the same time so friendly environment.
Kyle Ahrens is the absolute best service advisor on this planet. I worked in the automotive industry for 5+ years and he by far is the best. Kyle is very professional and keeps you informed every step of the way. Note to the manager- Give Kyle Ahrens a raise he's worth every penny!
The service was outstanding! Kyle Ahrens did an amazing job. I did not have an appointment and came in Saturday afternoon with a nail in my tire and considering they were going to be closing in an hour; Kyle took the time to understand my concerns and got me a new tire installed so I can get home safely to West Palm Beach.
Kyle Ahrens is amazing!!! Best care anywhere for your bimmer! Kyle is always available and a terrific person to trust with your BMW’s care and maintenance. Huge shout out to Ala too—just an awesome group of pros at BMW of Tampa. Keep up the great work guys and thank YOU for all YOU do!!
This was my second trip into BMW of Tampa. The first was not a good experience because I guess my grandson and I did not look the part of a serious buyer. I certainly felt that way from them. In the past I pick the car, get my husband's okay and I write the check. If I don't like it, we don't get it. My second trip we met Roman Czachor and was treated like I was respected, could make my own decisions and on the whole made to feel very special and was able to answer ...
Morgan BMW of Tampa has always provided me with great service. Now that it's time to order a new vehicle I stayed with Morgan even though I have several closer BMW dealers.
Thank you for my beautiful black beauty!! Amanda in service is the real MVP my detail was so amazing and I’m so impressed what you did for me!! You definitely took service to a whole different level!! Thank you again!! Trey my sales man put up with all my picky ways and helped me get exactly what I was looking for!! Thank you!! Richard in finance u get a big hi five just for being YOU!!! Thank you all for making my day!!!! I’m so happy!!!! 😁Autumn
Justino is a pleasure to work with, knowledgeable, listened to my wants and needs, and recommended the best vehicle to meet them.
My sales person Luis and his manager Alan were extremely helpful on my purchase of my 2022 M550i. I left the dealer very happy with the car, and the experience they provided me. Upfront, simple and attention to detail.
Worked with Erick, guy sales guy to work with. The process was very fast and painless. Looking forward to my next buying experience there.
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