Great experience purchasing my BMW. Very knowledgeable sales representative. Got me in and out quickly while supporting all of my needs.
Excellent service. Squeezed me in without advanced appointment. Work was done quickly and got us back on the road
The service department was very efficient. All personnel were friendly. Service was completed as promised
The shop is very attentive and detailed with service explanation. The experience is great always.
Very thorough. a.a.a.a.a.a.a.a.a.a.a.a.a.
Kyle Ahrens did a great job, 5 stars. The worst part of the experience is having to complete these reviews. Terrible app/software/system, doesn’t work.
Very good service. Everyone is nice and know that the have to do to make the clients happy. Thank you
Very easy buying experience. They were able to do most of the paperwork ahead of time so I was able to sign and drive.
Alejado palacio did an excellent job. I really appreciate the short video about my car getting service. Thanks
Great service every time Raheem is always helpful provides great service..last two time the service was super fast
Everyone was very nice and the work was done on time at the price quoted.
I could not have asked for a better experience. My service rep, Mike Ingersoll, Was great. He took the time to look at the vehicle make sure that everything that needed athat needed to have completed was completed check for recalls and software updates made sure all that happened and got my wheel repairs completed and personally inspected them to make sure that they had done a good job. Mike is great guy it was a great experience, and I left with good feelings! Thanks again! Kurt Weber DDS.
Straight and efficient talk, they also try to get the best! I hope i can find my next car there! Congratulations for everything. And see you guys next time for sure!
Great service. Professional Personell all the way around.
Called in for a last minute, end of day oil change appointment but they were not able to accomodate. However, the phone attendant, I believe her name was Amber, was very diligent and was able to setup an appointment early the next day, not only for the oil change but also to follow up on some warranty issues. She promptly coordinated the visit with service advisor including a loaner. Upon arrival the next day, I was quickly checked in and assisted by Alejandro. Alejandro took the time to go through the services needed and also informed of some service bulletin ...
Great service with a professional attitude. The personal care they give to the customer makes them my number one choice when it comes to service.
I was for maintenance service and everything was nice, the attendant Jack did very well and service was ok. Nice place
Great service and done right and on time. Thanks so much as always the best
Ryan my service rep is world class. Always looking out for me and my X5. I could not ask for a better partner to keep my car safe and secure. Thanks
I always get the best service at Morgan. The check in process is smooth and Raheem is the best advisor
The service at BMW of Tampa is always great. Everything is explained well and delivered as promised
Outstanding experience. Thank you for the care and patience. We will be back for our next purchase. Thank you!!! P
Danny is always great...dont like getting a rental everytime but understand your busy there
Timely, efficient and job well done! Kept me up to date on progress of the repair.
Great Service and good people 👍
Jose, was a great salesman. Good person to work with and his management and finance team were amazing!
Everything from our sales person to the finance lady it was just a superb experience. Thank you for your wonderful staff and service.
Professional, fast service and open to help wherever needed. I have used that location for several years now and has always been pleased with the service.
I have been a customer of this dealership for many years. The same great service has remained.
Love Jon Swennson. But your coffee and snacks are WAY below Fields BMW in Orlando
30k mile service work on my 230i was great. Team member Michael Derby was very knowledgeable and professional. I was very pleased.
After Mrs Reeves sold to the MorganGroup, we were concerned that the customer service that Reeves was famous for would disappear . I’m happy to say that we have received the same great service from Morgan’s BMW aid Tampa that we enjoyed with Reeves.
Service representative Brian Nguyen was courteous, knowledgeable and effective. I rate him a 19. Car was serviced well and onl time. Shuttle driver was great and pleasant. Thank you.
The problem was accurately diagnosed and fixed. I have had nothing but good experiences when I bring my car in for service.
The service department was courted oily and timely. They provided my pre-purchase inspection and provided additional information requested.
Everything was great for the service. That should be enough and asking for more words is irritating at best.
Great customer service and cooperation during the sales process. I have been a Reeves customer for years and this is a big reason why.
Great service. Really liked the video sent as the service tech when through all the details in the service inspection.
Went above and beyond & has a client for life now! I felt heard, he explained everything in great detail, & was JUST as excited to show me my new car & has kept in touch.
Much thanks to Jake and the whole service team. They diagnosed my problem, ordered needed parts and got me back in my car and on the road quickly.
Great experience from courtesy car to flexibility to match my schedule to attention to details and follow up . Bob and his team are great
Salesmen Scott Arrigo was awesome dealing with this "Audi" guy. spent time going over the vehicles that we were looking for. Great experience with getting through the finance dept.I cannot remember the young ladies name who went over our X7 with us, but she was great at explaining the finer details of our vehicle. Highly recommend your facility to my friends. Thanks again, Todd Jarvis.
I am giving Danny and the service team a five star because of the great assistance that was given. And I want to make it clear that is the extent. Not BMW Of Tampa. That "Snake by the the of Hector that son of Satan yes I can say that because he Lied he Lied he Lied. But never the less we all have a book of life and believe you me everything is being written down. Danny I appreciate your professional service that was rendered. Thanks for everything.
The service advisor was great. He made sure that we stayed in constant communication. He sent an email to the sales lady Kathleen because I asked about her.
Absolutely great encounter during buying process. Mr. Lawlor was very professional and knowledgeable. Traveled a few hours to buy here because of comfort I felt during our phone conversations.
I was given a new advisor since my old advisor had left the company. It was a very smooth transition and I received excellent service!
My wife and I have had multiple great experiences with Trey at the dealership. Trey is very personable, knowledgeable and a pleasure to just chat with. We will continue looking for him for future upgrades.
I just received my Mini that I bought preowned from Matt. The car is in excellent condition, I bought it all the way from New York. He was great in getting the paperwork all set for me, the car was perfectly detailed, and Matt made sure to coordinate with my transporter in getting it picked up. Buying a car doesn’t have to be difficult, and they made it a super easy process! I am so happy with my purchase! Thank you! Dave Y
BMW of Tampa best service quickest service with home delivery for the new car to. your door
Very prompt, friendly service. I have never felt so comfortable at a car dealership. Will definitely return.
Made the deal I wanted. Was treated with courtesy and respect. Would recommend to anyone searching for a new or used car.
Was able to talk to sales person and manager- easy to talk to. Did not think charging $1980 for clear coat was reasonable or classy
Great experience. Scott Arrigo was great to work with. Will definitely refer to your dealership. Thanks again.
My first visit to BMW of Tampa, after many years with the prior owner. I found a huge improvement in nearly every aspect of bringing my Z3 in for service. My advisor, Bob Hovorka, was very helpful in managing my particular service requirements, which were very complicated, from beginning to end. I especially liked the use of a video description of each service Item in detail, as I had several services done. Typically taking a car in for major work is not a good experience. Mine was!
I have been going to this dealership for my servicing for years. I received consistent professional service.
Excellent service by Bryan
Excellent service department.
Could stock more beverages and provide something to drink besides water. Please also work on wait times for oil change. It took an hour and a half.
Ryan, my service advisor, was great. Very helpful. My only complaint would be my appt was at 9:30 and I didn’t get checked until 10:30! An hour after my appt time!
Prompt and efficient service.
Ryan helped me out with my recall as well as a promotion they weee running for oil changes. It was a no brainer to get the special. I received a video of my car being serviced and a message when it was ready.
Excellent staff , beautiful and exquisite location with five stars service . This is my second time buying a car and Ali Attia always take care of everything with good timing and professionalism ! Thanks Ali !!!!
Kevin did a great job addressing the other issues I mentioned. The video provided was helpful and thorough!
Great communication and excellent to work with! Will be following up with Jake for the next service!
Very professional on point service and highly highly recommended thank you guys so so much.
I want to thank Amanda my service adviser for always making my visit an impeccable experience. It a pleasure to be apart of the BMW family.
I have taken all 3 of my BMWs here I’ve always received excellent customer service. I love the they send you a video or the work that needs to be done or that they did, they will also give you different options as to what is need and not just have you do unnecessary things to your vehicle just to make money. Check it out tell them LaToyia Jones sent ya😉
Mike was very helpful and took care of the problem I had with courtesy and professionalism. Thank you!
Great place, with great employees. Always pleasure to work with Alejandro. Very professional and knowledgeable.
Great car! Lots of tech but I’m catching on!
Excellent service by Roman Czachor in putting the deal together and making the delivery. Obviously awesome new M850!
We had excellent service, assistance,and order lead time. We will as we have continue our relationship in the future
Great service and good people. Bob was very helpful in scheduling the appointment and make it very easy for me to do business you.
Un servicio extraordinario, muy gentiles y con mucho ánimo de que el cliente salga complacido, encantada de su servicio
BMW Tampa has been my dealership for 19 years. They have always taken great care of me and my car. Courteous, efficient, clean and honest. I love the video from the technician about my car. Also the easy communication by cell/text with my service associate. Amanda was especially nice to work with this week. Thank you for all you do. I’m a very satisfied customer.
This dealership makes you feel special, like part of a family and everyone is friendly
The largest reason that I have dealt with this dealership for the last 30 years is the staff and management. I’ve dealt with Roman Czachor virtually all of that time and have had nothing but stellar service from him. He’s the major reason that I buy cars from this location.
Very superior salesmanship with courtesy and professionalism. I will definitely go there again! Absolutely the best!
Service was good. The Adviser is very good. Had 4 new tiers put on and they lost my stem caps. But they made right with new caps.
Good location Good service Brian my service advisor was excellent Will continue to do business with Yu
Sales Coordinator Keith was very professional and transparent throughout our buying experience. Excellent customer service.
I’m a tuff consumer to deal with especially since I’ve also been in the car business. Mike knew exactly how to deal with me. Very straight forward and no BS. I’d definitely buy from him again
This dealership has been super helpful and accommodating in making sure I get what I wanted. It has been an amazing experience.
Service performed in a timely and efficient manner.
quality work by pros done in a timely manner
Brian the rep that checked me in was very attentive and kept me updated about the progress of my car
Great service! BMW Tampa provides professional customer service and excellent mechanical service provided by certified mechanics. My experience was great. All work was described to me in detail and I was given the option to decide what work to be done. Pricing was reasonable for the work completed. Would definitely recommend.
Friendly staff quick in and out
Took care of all my needs in a timely manner. Very professional and knowledgeable when it came to the services I needed.
Always excellent service, customer for over 15 years. We have purchased three vehicles from the Reeves family and will definitely buy again.
Raheem is absolutely the best service advisor in the business. Always a pleasure to work with..
Ryan was very helpful and answered all my questions and provided quick and professional services. He’s definitely a 10 on scale of 1-10
Fantastic service as always from BMW of Tampa. The service advisers I have dealt with consistently go above and beyond expectations.
Great experience very professional and friendly staff. Would buy there again. They took care of my needs for a car.
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