Customer Testimonials

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DealerRater Aug 18, 2022

All staff are Friendly, efficient, thorough, fast, accommodating, quick to responded, and knowledgeable and detailed as usual.

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DealerRater Aug 18, 2022

High professionalism from the team, from sales to finance. They treated me with respect and answers my questions.

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DealerRater Aug 18, 2022

Excellent service. Helped me out without an appointment as I had an emergency. Repair was completed quickly.

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DealerRater Aug 18, 2022

Ray Johnson was great to deal with and the BMW Genius Daniel was patient and cheerful.

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DealerRater Aug 18, 2022

Brian was honest and very informative; I would highly recommended him to friends and family.

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DealerRater Aug 18, 2022

Excellent service, prompt, professional and friendly service advisors. The advisor keeps you abreast of any issues and updates. Vehicle returned at time promised.

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DealerRater Aug 18, 2022

Amanda Runyan is the best! Super helpful and responsive, all while handling a very busy work load.

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DealerRater Aug 18, 2022

Very good customer service. Helpful and they were all very attentive to my needs and issues

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Facebook Aug 18, 2022

Working with Raheim Oladipo. Great customer service. Always let you know what's going on and the best course of action.

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Google Aug 18, 2022

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Google Aug 17, 2022

Great customer service.

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DealerRater Aug 17, 2022

Service writer is great, great services all around just need to ease on the cost.

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DealerRater Aug 17, 2022

Ryan Murphy does a great job explaining to me the ins and outs of my repair or service issue. I also enjoy the video provided by the technician as he works on my car. My appointments have been well organized for years.

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DealerRater Aug 17, 2022

I worked with Michael and he was extremely helpful and efficient. He explained to me the process from start to finish and everything happened as he laid out for me. I am a director of customer success and I highly value customer service and I would say this is a primary reason I purchased a BMW in the first place. I’ve never been disappointed and I very much appreciate it working with Michael and I would absolutely request him in the future.

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DealerRater Aug 17, 2022

Matt, the salesman assigned to me, was extremely accommodating and professional. I cannot say enough as to his very professional demeanor. Your organization is very fortunate to have him.

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DealerRater Aug 17, 2022

Jake is fantastic. He is thorough and efficient. The work needed was done perfectly and in a timely manner.

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DealerRater Aug 17, 2022

Very professional and thorough. My only wish was that wait times for service were not so long.

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DealerRater Aug 17, 2022

Great staff and service. I felt comfortable and felt that my concerns were answered properly.

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DealerRater Aug 17, 2022

My BMW service advisor Michael Derby made an unfortunate recent issue with my 5 Series so much more “bearable.” He really stepped up to take care of everything I needed! The service dept corrected my issue and had my car back on the road swiftly.

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Google Aug 16, 2022

My experience at BMW of Tampa was outstanding. Keith and Alan did an excellent job of being knowledgeable and patient on helping me purchase my BMW 330i. They have earned a customer for life. 10 out of 10! Thank you,

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Facebook Aug 16, 2022

This was my first experience with BMW. Everything was perfect! Kevin Emerson was my BMW service specialist and he treated me with the upmost care and expertise. Great customer service, very knowledgeable. I am really satisfied to have Kevin in my corner and know that I will be safe with him taking extreme care of my BMW maintenance and repairs. I look forward to having Kevin and Tampa BMW for all my service needs. Thank you Kevin!

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Facebook Aug 16, 2022

I had the most wonderful experience. Gregory Larsen is one of the best salesmen you could find at BMW of Tampa. The procedure of buying the car was very easy and straight forward without any surprises or complications. Thanks Greg for being the best and making my car shopping experience super pleasant.

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DealerRater Aug 16, 2022

My salesman (Keith Roberts) and the car (X5M) are awesome! Your $2k “performance package” add on to all cars (aka “profit package”) is bogus and will have me thinking twice about ever coming back. Just set the car price, add your dealer fee (expected), and be fair. Don’t gouge wise clients.

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DealerRater Aug 16, 2022

Brian N. was very professional and helpful. He sent pics of the issues and explained what was going on with my car thoroughly.

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DealerRater Aug 16, 2022

Kevin Emerson was awesome. My check engine light was on I didn’t even have an appointment they got me in make sure I got a ride home. And I was back there within a couple hours picking up my BMW X4. The whole team from service to the receptionist to my advisor was awesome

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DealerRater Aug 16, 2022

Very clean and every employee was very helping, didn’t get the carwash/vacuum I was told of but got the recall taken care of!

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DealerRater Aug 16, 2022

Scott and his team were a pleasure to work with and very professional. After getting my issue with a new build addressed pleasantly, I am now a loyal/happy customer of this dealership. Thanks again Scott!

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DealerRater Aug 16, 2022

Having worked a great many years in the Service industry, it is my experience that Customer Service (when it is good) is truly under-rated, and (when it is bad) is virtually always punished. With that in mind, I would like to level the playing field by congratulating Greg Larsen (Sales), Hector Rosina (Financing and Ultimate Care) and Chelsea Symon Burke (Technology Enablement) on the outstanding service that my wife and received during our X5 purchase this past Saturday. From the moment my wife and I walked into the dealership, it was clear that they have developed a well orchestrated process, ...

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DealerRater Aug 16, 2022

The process was painless, Steve was very accommodating and answered all the questions I had and even followed up with me a day or so later to ensure I was still pleased. This is the 4th vehicle I purchase at this dealership, and I have yet to be disappointed with my buying experience. Thanks Steve!!!

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DealerRater Aug 16, 2022

Service rep was very efficient and helpful. I was informed about all of the services my car needed.

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Google Aug 16, 2022

Recently picked up my first BMW from BMW of Tampa! What an incredible car buying experience from start to finish. I worked with Aksel Tan who is by far the best person I’ve worked with to figure out which vehicle is best for my family!

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DealerRater Aug 16, 2022

Chase in the business office was very professional, knowledgeable and very helpful. He tailored the purchase and additional service and maintenance products to meet our aspirations on of my CPO 2022 430i blue coupe. After my research of the aforementioned additional products, i.e. Permaplate appearance, Safeguard SVSC VSC Platinum Plan and Ultimate Vehicle for Tires wheels and keys, and Crystal Fusion for the windshield, and a revised aspiration, I decide to cancel the aforementioned listed additional products. He listened to my rationale in his office for cancellation and immediately set in motion on 8/15/22 the process to cancel products and have ...

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DealerRater Aug 16, 2022

I appreciated their out reach and desire to fix my.problem which they accomplished successfully

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Google Aug 15, 2022

Exceeds professionalism and curtesy. Would recommend to everyone on purchase and service.

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Google Aug 15, 2022

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Facebook Aug 15, 2022

Great service still haven’t heard anything about my tag though.

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Google Aug 15, 2022

Great experience Kyle was very helpful

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Google Aug 15, 2022

Great service and communication!

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DealerRater Aug 15, 2022

Easy to get appointment. Friendly staff. Did not like that I wasn’t offered a BMW as a loaner and received a GMC instead.

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DealerRater Aug 15, 2022

The service representative Alejandro handle my problems efficiently and with enormous skill. Very satisfied customer once again.

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DealerRater Aug 15, 2022

My car was repair very fast and i did not have the appointment to repair my car the Mecanic took my car check the electrical and replace the battery and find out was one leak in the engine and also repair very good job thanks

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DealerRater Aug 15, 2022

The personal are so kind worth trusting shows empathy efficiently worth to be there and got my vehicle

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DealerRater Aug 15, 2022

Amanda is not my advisor but for the past 3 services that I needed, she has been taking care of me and I love that about her! I’m switching to her instead!

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DealerRater Aug 15, 2022

Great service. Communication was timely and very descriptive. Would recommend to others anytime for service

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DealerRater Aug 15, 2022

The best dealership, customer service is amazing all the sales and service staff. 100% recommended

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DealerRater Aug 15, 2022

We worked with Matt Pengtakoon on the sales side of the transaction and we had a good experience with him. I did not appreciate the hard sales from the finance team.

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DealerRater Aug 15, 2022

Nice waiting area with coffee, water, snacks and phone charger. Customer service personnels are professional and friendly.

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DealerRater Aug 15, 2022

Nice waiting area and a good video from the repair guy word word word word

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DealerRater Aug 15, 2022

Very good work and it was done in a timely manner. Happy i brought it in

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Google Aug 15, 2022

Rob is honest caring and informative. Great experience as usual at BMW

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Google Aug 15, 2022

Great customer service!!

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Google Aug 14, 2022

The BMW of Tampa service department did an excellent job at installing the aftermarket trailer hitch that I had brought to the appointment. They did their work within the promised time frame and at the estimated cost.

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Google Aug 14, 2022

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DealerRater Aug 14, 2022

Amanda was amazing and provided me buying my first car an incredible experience! Everything was simple, concise, and straight-forward. I would definitely recommend going to them!

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DealerRater Aug 14, 2022

Jonathan is always courteous. I never feel pressured. He is thorough and available. I had a lot of work done one my car this time. I’ve been without audio for several months, We were a little shocked at the price to replace an amplifier.

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DealerRater Aug 14, 2022

Dealership was able to fully accommodate my service request that was made on short notice

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DealerRater Aug 14, 2022

Bob H was my service consultant. He was very helpful and thorough thru this process. Very good communication as well. I was very pleased.

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DealerRater Aug 14, 2022

clean, friendly staff, nice waiting area with enough seats and space, nice refreshments area, timely service

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DealerRater Aug 14, 2022

Excellent service within timeframe I was told. I also appreciate the communication throughout my wait.

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DealerRater Aug 14, 2022

Fast in and fast out, excellent work and service! I am very happy and satisfied!

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DealerRater Aug 14, 2022

Steve Migione always had patience and works very well with me and my son ! This is 3rd car I have purchased from Steve ! Awesome experience each time !

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DealerRater Aug 13, 2022

Very friendly. Honest courteous personal. With good experience. No push about the sale and offering good alternatives.

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DealerRater Aug 13, 2022

Fantastic customer service and their service department is excellent, fast and the best I’ve ever experienced.

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DealerRater Aug 13, 2022

I had a great experience when buying my Ford 150 Platinum. Ali was awesome. I’ve been a long time customer at the Dealership since 1984.

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DealerRater Aug 13, 2022

Purchase a 2019 BMW 750 I on Saturday had a problem on Monday they fixed it on Tuesday.

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DealerRater Aug 13, 2022

Samantha was smart efficient and polite in my service experience. She knew i had to get hime to my dog. Car was cleaned. Roman was pleasant too!

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DealerRater Aug 13, 2022

Kevin was friendly, professional and transparent. He patiently answered all my questions and made sure I was comfortable with the services.

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DealerRater Aug 13, 2022

Good service and my vehicle was done ok a timely manner. Happy i choose Bmw of tampa

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DealerRater Aug 13, 2022

Fair and honest. Also right in schedule. Bob was terrific as was the service team.

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DealerRater Aug 13, 2022

I had virtually no wait. Cliff was very good and through as always. Everything was explained and very clear

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DealerRater Aug 13, 2022

We love this dealership our service advisor Amanda and our sale representative Ali is extremely nice and helpful

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Facebook Aug 12, 2022

some of the nicest most professional and knowledgeable people I've met!

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DealerRater Aug 12, 2022

I always receive great customer service at BMW of Tampa. I recommend them to friends often.

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DealerRater Aug 12, 2022

Amanda is a great service writer. She is an asset to the Morgan Auto Group.

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DealerRater Aug 12, 2022

No nonsense approach, and no pressure!! Got the car the same day, and they helped with a few creative solutions to insurance when I could reach my broker

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DealerRater Aug 12, 2022

Kevin was very courteous and helpful. The video of the work being done to my vehicle was exceptional.

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DealerRater Aug 12, 2022

Amanda was amazing!!! So helpful!! She took great care of me and my car!! She made having service done on my car very enjoyable, and painless!!

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DealerRater Aug 12, 2022

Professional service that was done and timely, high quality, good experience from the customer service phone call all the way through to getting back a great and clean car!

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Facebook Aug 12, 2022

Service was Exceptional!! Micheal Derby ring service advisor gets you in and out with no hassle

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DealerRater Aug 12, 2022

Mike was amazing in his customer service. The waiting “lobby” is awful. There are hardly any chairs and only 2 sets next to plugs for those who have to work while they wait. It’s right in the middle of the sales lobby….

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DealerRater Aug 12, 2022

I have bought more than 8 BMW’s with Eric Martinez great salesperson and friend. Roger the MGR is great too. Overall the best BMW dealership on the area .

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DealerRater Aug 12, 2022

Great communication with customers Regarding work scope keeping customers informed of car status and professionalism

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DealerRater Aug 11, 2022

My service agent was great. . Z z z z z z z z z z

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DealerRater Aug 11, 2022

I met a new friend in Bob. He was terrific. Extremely professional, knowledgeable, gracious with his time, and affable. His follow up was very timely as well. I felt very fortunate to have had Bob as the intake service manager.

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DealerRater Aug 11, 2022

Very good and enjoyable sales experience. Justin is very knowledgeable about the carsand was very efficient.

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Facebook Aug 11, 2022

Consistently great service at BMW Tampa.

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Google Aug 11, 2022

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DealerRater Aug 10, 2022

Always great service from everyone involved. My issues are taken care of promptly and I never feel slighted or ignored.

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DealerRater Aug 10, 2022

Took me in without a prior appointment and got me out the same day. Thanks!

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DealerRater Aug 10, 2022

I always have a very pleasant experience at BMW. Excellent service with great care. Everything felt very personalized and was efficient.

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DealerRater Aug 10, 2022

Great service., Great value and dedicated customer experience. The service was quick , detailed and thorough for the price.

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DealerRater Aug 10, 2022

People are always very nice and knowledgeable. Service for a popped front tire took longer than expected. The car got towed to dealer on a Friday late afternoon and we had to wait until Monday to pick it up. Also had to replace both back tires at 10,000 miles on a car that came straight from factory!! That was a bit shocking and unheard of. It’s my first BMW. I’m a 45 yr old female so not a “spirited” driver as the tires were referenced. My hope is that these tires last a lot longer!

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DealerRater Aug 10, 2022

Ryan is always great to work with. He had me in and out of service in less than an hour. Always explains things in detail

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DealerRater Aug 10, 2022

Excellent availability based on short notice tire problem, Amanda was wonderful, service delivered on time as as promised, great visit

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Google Aug 10, 2022

Excellent service by Raheem

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DealerRater Aug 10, 2022

Amanda from your team made the process super simple and quick. Was very impressed with the customer service I received

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DealerRater Aug 10, 2022

It was very quick service, helpful, they included a car wash, and explained the plan for the car.

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DealerRater Aug 9, 2022

Terrific service in both sales and service areas. Our Z4 went in for repairs however while there my husband received the call for a kidney transplant after waiting five years. We needed a car he could get in and out of. Kevin, Kathleen and Daniel coordinated the purchase and delivery of our new car, we’re helpful every step of the way and were generous with a loaner prior to the completion of the purchase. Once out of the hospital my husband couldn’t travel or interact with people directly and I couldn’t leave him alone. Without their assistance ...

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DealerRater Aug 9, 2022

I had one of the best car buying experiences! Karim not only helped me, he was very patient and really made it a fun experience. Finance was also very nice to work with! I highly recommend this dealership.

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DealerRater Aug 9, 2022

Unbelievable customer service everyone was so professional and courteous it was like going on vacation

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